Terms & Policies
Privacy Policy
Effective Date: September 14, 2026 Studio
Name: Thrive Yoga & Wellness
Location: Oregon City, Oregon
1. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, phone number, mailing address, date of birth, emergency contact information, and other information you provide when creating an account, registering for services, or communicating with us.
Class, Service & Membership Information: Class attendance, booking history, appointments, membership and package details, workshop and event registrations, and other information related to services you receive from Thrive Yoga & Wellness.
Health & Wellness Information: Information you voluntarily provide that is relevant to your participation in our classes or services, such as injuries, physical limitations, health considerations, or information provided through waivers or intake forms.
Payment & Transaction Information: Information related to purchases and transactions. Payment information may be processed through third-party payment processors and service providers.
Technical Data: Device information, IP address, browser type, usage information, cookies, and similar technologies used to operate and improve our website and booking services.
2. How We Use Your Information
Your information may be used to:
Process class enrollments, appointments, memberships, workshops, events, services, and payments.
Manage your account, bookings, attendance, and membership.
Provide customer service and respond to questions or requests.
Send schedule updates, reminders, service notifications, and other communications related to your account or services.
Send promotional updates and announcements when you have opted in to receive them.
Maintain appropriate business, transaction, and participation records.
Improve our website, scheduling systems, services, and customer experience.
We do not sell your personal information or share your personal information with third parties for their own marketing or promotional purposes.
We may share information with service providers that support our business operations, including our booking platform, payment processors, communications providers, analytics providers, technology providers, and customer service providers.
3. Mobile Information & Text Messaging Compliance
When you opt in to receive text messages, we use your mobile number to send reminders, class notifications, schedule updates, service-related communications, and other communications for which you have provided consent.
Required Compliance Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Data Handling
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services who deliver the messages on our behalf.
4. How We Handle Your Information
Your personal information may be accessed by authorized staff and service providers who require the information to support legitimate business operations such as customer service, scheduling, booking, payment processing, communications, and technology services.
We do not distribute personal information for unrelated purposes.
We may also retain or disclose information when reasonably necessary to comply with applicable law, respond to legal requirements, prevent fraud or security concerns, or protect the rights and safety of Thrive Yoga & Wellness, our customers, or others.
Required Disclaimer
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Cookies & Tracking Tools
Our website and booking services may use cookies, analytics tools, and similar technologies to:
Operate and improve website functionality.
Understand how our website and services are used.
Analyze usage patterns.
Improve the customer experience. You may disable cookies through your browser settings, although some features may not function as intended.
6. Data Security
We take reasonable administrative and operational measures to protect the personal information within our control. We also rely on third-party technology and service providers, including our booking and payment platforms, to maintain appropriate safeguards for information processed through their systems.
No method of electronic transmission or storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Subject to applicable law, you may request to:
Access personal information we maintain about you.
Update or correct incomplete or inaccurate information.
Opt out of non-essential or promotional communications.
Request deletion of certain personal information.
Some information may need to be retained for legal, financial, contractual, safety, or legitimate business purposes.
Privacy requests may be submitted using the contact information below.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services and fulfill legitimate legal, financial, operational, safety, and business requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
9. Third-Party Services
We use third-party service providers to support certain aspects of our operations, including booking and scheduling, payment processing, communications, website functionality, and analytics.
Information processed through these services may also be subject to the privacy practices and policies of those providers.
Our booking and scheduling platform is provided by Kenko (Spotbee Inc.).
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
Updates will be posted with a revised effective date.
11. Contact Information
For privacy-related questions, requests, or concerns, please contact:
Thrive Yoga & Wellness
1107 7th St Oregon City,
Oregon 97045
hello@thriveyogaoc.com
503-723-4799